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Realestate.com Builds Equity

For those trying to figure out what LendingTree and it's rapidly growing sibling Realestate.com are up to these days, USA Interactive Corporation's Financial Services and Real Estate's President and COO Tom Reddin has graciously agreed to explain how the company works and where it's headed to Realty Times readers.

Quite simply, Realestate.com is intended to be the premier destination site online for real estate, says Reddin, who is in charge of making the acquisitions he made as LendingTree COO work cohesively, yet oversee more brand separation between LendingTree and Realestate.com.

"It's consumer brand marketing strategy," says Reddin. "LendingTree is a great brand, but it stands for lending, and it's top of mind when consumers hear lending, but with Realestate.com, we wanted a brand that stands for real estate. It's more intuitive."

LendingTree is well-known among consumers for allowing "banks to compete" for their business. The first step toward growing the company was to take the same business model into other verticals - real estate agents, home builders, and contractors. LendingTree collects referral fees on closed transactions from leads provided.

LendingTree developed its broker network with the awkward acquisition of Realestate.com in Dec. 2003, when Realestate.com's former parent Primedia put both brands in harm's way by taking brokers' listings and giving them to LendingTree without permission. LendingTree was surprised and embarrassed along with The Real Estate Book, the source of the listings. In a firesale settlement, LendingTree acquired Realestate.com and a new gameplan, a chance to grow the broker participants without paying a referral fee any longer. Today, the broker network has grown from the low hundreds to over 775.

Since then, the company has done quite of bit of acquiring and expanding. In March 2004, LendingTree acquired Domania which provides automated home price and evaluation tools for consumers. In April 2004, LendingTree relaunched Realestate.com with new tools to provide leads to agents.

Next to come on board in the lead generation category was Service Magic, acquired in September, 2004. Service Magic is a comprehensive site that delegates leads to a variety of professionals including real estate agents and contractors. According to Reddin, over 14,000 real estate agents participate on Service Magic. The Service Magic model isn't referral-fee based like the LendingTree broker network -- agents pay for the leads they get.

On Nov.10, 2004, the acquisition of INest was announced, which gave Realestate.com a builder referral network of approximately 500 builders.

"We've built a lot of products," says Reddin, "great prequalifications for mortgage, home value price checks and evaluators, finding a mover, find an inspector, change your address. We've come a long way."

The sites cross support each other, and provide lead generation to professionals through various means that are comfortable for consumers. If you want a lender on Realestate.com, that service is provided by the LendingTree brand. If you want a Realtor on LendingTree, that service is provided by Realestate.com.

The big picture, however, is that LendingTree is covering all its bases with a referral fee model and a lead fee model, which allows professionals to participate where they are most comfortable. Real estate agents can do a CMA and pay for a lead upfront on Service Magic, or do a transaction and pay a referral fee on the back end from LendingTree and do it all through Realestate.com.

Listings are up to about 1.5 million to 1.7 million, says Reddin. They're provided by The Real Estate Book and participating brokers through their Internet Data Exchange sites.

"Business is good," says Reddin. "January closings were up 70 percent, new volume customers is up three-times, and we have almost 40 brokerage companies that have made over $1 million in commissions, and a handful have made $5 million."

The next step is to start building the brand name for Realestate.com. Reddin promises that broad advertising will be test-marketed in the spring.

Published: February 18, 2005

Use of this article without permission is a violation of federal copyright laws.




Blanche Evans is the award-winning senior editor of Realty Times, the Internet's leading independent real estate news service. She is featured daily on the Realty Times Video Network in the "Realty Viewpoint" segment.

Blanche has been named one of the "25 Most Influential People In Real Estate" by REALTOR Magazine, and has been twice recognized as a "notable." In 2005, she was named "Top Reporter Covering the NAR" by Delahaye-Bacon's.

Blanche is a renowned author of five real estate books. Her newest, Bubbles, Booms and Busts: Make Money In Any Real Estate Market, McGraw-Hill, was rave-reviewed by The New York Times. She was also selected from hundreds of real estate experts to contribute to Donald Trump's book, Trump: The Best Real Estate Advice I Ever Received: 100 Top Experts Share Their Strategies, Rutledge Hill Press, and is featured on page 68.


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In 2006, Blanche was selected among scores of candidates to author two consumer real estate guidebooks for the National Association of Realtors: The NAR Guide to Home Buying, and The NAR Guide to Home Selling, Wiley & Sons. She is currently planning two new books for the NAR and its members.

     

Known for her keen insight into real estate industry issues and for her ability to make complex subjects easy to understand, Blanche is a sought-after keynote and continuing education speaker. Real estate organizations from MLSs, to brokerages, to franchisors, to associations hire her to provide up-to-the-minute analysis of real estate industry news and advice on how to improve revenues. Her passionate delivery, peppered with stinging wit, is a huge hit with audiences and fans.


Don Klein, CEO Greater Nashville Association of Realtors, Blanche Evans, Richard Courtney, president 2007, GRAR

"The GNAR membership meeting last week featured Blanche Evans as the keynote speaker. Her comments and insights resonated extremely well with those in attendance and we have had many requests for copies of her PowerPoint Presentation. She was a terrific part of the membership meeting and convention program!" - Don Klein, CEO Greater Nashville Association of Realtors

Coverage from WSMV, Nashville - 8-14-2007

That Interview Guy - Get Inside The Head Of Today's Generation
2007 AE Institute Session - To purchase
2006 AE Institute Session - Parts 1 2 3 4 5 6 7 8 9
HouseValues Mastermind call - Parts 1 2

Blanche's fireside chat with Jeremy Conaway, HAR - Click here.

To contact Blanche, email her at .

For more articles by Blanche, click here.







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